IT Operations Manager

Simpson Judge
1st April 2019
Nottingham, United Kingdom
Job Type
£45000 - £60000 per annum


I.T. Operations Manager Responsibilities

• Overseeing network infrastructure and systems functionality
• Being responsible for device and password management
• Leadership and development of IT Business systems
• Managing a team of technicians and IT staff

Job brief
We are looking for an IT Operations Manager to oversee our company’s hardware, software and computer networks.
IT Operations Manager responsibilities include monitoring network infrastructure and resolving system issues. You need to have experience with IT performance management, network administration and system security. If you’re also familiar with data protection regulations and able to juggle multiple projects, we’d like to meet you.
Ultimately, you’ll ensure our IT systems are secure, consistent and reliable.


Maintain and optimize all company networks and servers (System & Production)
Be responsible for device and password management
Control system/data backup and system security operations (e.g. user authorization, firewalls)
Manage installations, upgrades and configurations of hardware and software
Assess system performance and recommend improvements
Resolve issues escalated by technicians and engineers
Ensure data is handled, transferred or processed according to legal and company guidelines
Provide support and guidance to stakeholders via help desk
Control costs and budgets regarding IT systems
Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
Develop IT policies and practices


Proven experience as an I.T. Operations Manager
Experience with system installation, configuration and analysis
Thorough knowledge of networks and cloud computing
Knowledge of data protection operations and legislation (e.g. GDPR)
Leadership and organizational skills
Ability to manage multiple projects
Outstanding communication skills
Problem-solving aptitude
Qualifications – at least one
- Microsoft Certified Professional
- BSc/BA in Computer Science, IT or relevant field
- Relevant I.T. Management Qualification

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