2nd / 3rd Line Support

Simpson Judge
27th April 2021
Stoke-on-Trent, United Kingdom
Job Type
£22000 - £27000 per annum


I am currently supporting one of my rapidly growing clients who are now seeking a talented individual to join their busy IT Team which supports over 8000 users. The successful candidate will, as part of a team provide helpdesk support and ensure that their IT systems and technology run reliably and efficiently whilst assisting with the implementation and development of new systems to support the businesses future growth.

Responsibilities include but are not limited to:

• Provide technical support to employees both on site and remotely in a professional and efficient manner, maintaining a high degree of customer service
• Monitor system performance and capacity to ensure availability of key systems
• Diagnose and solve hardware/software faults
• Ensure that all SLA’s are met
• Manage, maintain and upgrade our IT hardware, Microsoft server and client operating systems, desktop software and networks
• Take ownership of user problems, perform a technical diagnosis and fix the issue either remotely or on-site
• Keep up to date with current IT developments.

Desired Experience and Skills:

• Proven IT system support experience covering a range of Microsoft server and client operating systems, server applications and desktop software
• Networking (LAN, WAN, Wi-Fi)
• Virtualisation technologies
• Microsoft Exchange
• Systems security, data backup/recovery and patch management
• Anti-virus software administration
• Excellent oral and written communication skills & interpersonal skills
• Analytical and problem-solving skills
• Ability to work on own initiative
• Team Player
• Positive attitude
• Self-Motivated.

This is a great opportunity to be a part of a rapidly expanding company who offer the vast support to ensure you can be the best that you can be.

Drop files here browse files ...

Related Jobs

Accounts Senior   Abergele, United Kingdom new
7th May 2021
Part Time CFO   London, United Kingdom new
6th May 2021
Finance Analyst   Swindon, United Kingdom new
6th May 2021
Assistant Management Accountant   Wigan, United Kingdom new
6th May 2021
IT Operations Manager   Stoke-on-Trent, United Kingdom new
6th May 2021

latest tweets

Accounts Senior , Abergele, £24k-32k, Accountancy https://t.co/hAypjF1DZK #jobs #simpsonjudge

Fri May 07 14:43:04

Part Time CFO, London, £45k, Accountancy (Qualified) https://t.co/OXr3fnypgT #jobs #simpsonjudge

Thu May 06 16:06:04

About us

We specialise in Executive Appointments, EA / PA, Accountancy & Finance, Professional Practice, Corporate Finance and Investment Banking. We take an innovative approach to talent search for our clients and conduct proactive searches on behalf of our many exclusive candidates seeking their ideal role in the market.

Are you sure you want to delete this file?