ERP Support Analyst

Simpson Judge
4th June 2021
Clevedon, United Kingdom
Job Type
£30000 - £35000 per annum


Join a busy IT department within a growing business supporting their growth through technology and their ERP system (Dynamics NAV). You will be supporting/working through support tickets, working with end users and taking ownership of issues but also involved in project work for the upcoming implementation and upgrades for NAV on new sites (note, no travel is required).

MUST HAVE prior experience supporting, maintaining and working with ERP systems, ideally Microsoft Dynamics.

Key Duties:

To contribute to the deployment, support and development of the ERP system (Dynamics NAV).

1. Investigate and resolve incidents, focusing on root cause analysis
2. Implement service requests within agreed SLAs
3. Examine and scope change requests, catalogue requirements and identify solutions
4. Maintain, configure and enhance ERP software applications
5. Provide user training and contribute to written user guides and training course content
6. Develop and maintain working relationships with ERP stakeholders
7. Contribute to project and deployment plans as appropriate
8. To perform duties in accordance with all relevant legislation in particular the Health and Safety at Work Act.
9. To apply requirements of BS EN ISO 9001 as appropriate within the areas of responsibility.
10. Other duties which the company may reasonably require the individual to undertake.

Drop files here browse files ...

Related Jobs

Financial Accountant   Dagenham, United Kingdom new
11th June 2021
Service Delivery Manager   Edinburgh, United Kingdom new
11th June 2021
Part Time Company Accountant - Urgent   Knutsford, United Kingdom new
11th June 2021
Accounts Assistant   St Helens, United Kingdom new
11th June 2021
Financial Accountant   Gloucester, United Kingdom new
10th June 2021

latest tweets

Financial Accountant, Dagenham, £50k, Accountancy (Qualified) #jobs #simpsonjudge

Fri Jun 11 14:00:31

Service Delivery Manager, Edinburgh, £30k-35k, IT #jobs #simpsonjudge

Fri Jun 11 13:11:10

About us

We specialise in Executive Appointments, EA / PA, Accountancy & Finance, Professional Practice, Corporate Finance and Investment Banking. We take an innovative approach to talent search for our clients and conduct proactive searches on behalf of our many exclusive candidates seeking their ideal role in the market.

Are you sure you want to delete this file?