Court of Protection Caseworker – Manchester

15 March 2024

ROLE: Court of Protection Caseworker
LOCATION: Manchester

A leading specialist Court of Protection and Private Client firm, winner of a number of awards.

As a boutique firm 95% of our work is for vulnerable clients and their families. We have 75 employees working both at home and from our office at the Deva City Office Park, Manchester.

Court of Protection Case Worker

We are looking for a person either with pre-existing experience of the role in another firm OR a professional individual with experience of managing finance, in a fast paced environment, to join our Court of Protection team. The vacancy has arisen as our work has increased.

Our Case Workers work with our teams of lawyers, to look after our Court of Protection clients. Many of our clients have a brain injury or have lost capacity because of illness such as Dementia. We look after their property and financial affairs, working closely with them, their families and carers.

Work will include daily contact with clients, their families and carers both on the telephone and through annual home visits. Case Workers are often the first point of contact for clients and their families and help them with a wide range of practical and financial arrangements, from paying bills, to purchasing vehicles and helping clients stay within a budget.

We encourage our team members to develop their skills and knowledge, through mentoring and structured training.

We are also looking for the successful candidate to have the following experience:

Experience of working within a financial management setting, involvement in assisting, budgeting and timely management of bills and invoice payment. Good eye for detail and excellent time management skills.
Life experience of running a home and a budget so that you have a good insight into clients’ requirements.
The following skills and qualities will be required:

Negotiating skills
Good telephone manner and enjoy dealing with clients by telephone
Well organised
Good IT skills – we run electronic files through a case management system
Salary and benefits

25 days holiday per calendar year
Private health cover following completion of a 3 month probationary period
Subsidised gym membership
Life insurance at 3 x salary
Contributory pension scheme
Attendance bonus scheme
Annual bonus of a week’s salary on firm hitting billing target
Additional 1.5 day’s holiday at Christmas (combination of Christmas shopping/closing office at Christmas Eve)
We will assist in the provision of additional IT equipment and furniture required to set up your home office, if required.
Members of this team work on a hybrid basis, with at least one day per week in the office

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